Shipping policy

Thank you for shopping with MrsCapybara! We’re committed to delivering your favorite capybara-themed toys and accessories as quickly and reliably as possible.

Processing Time

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

We currently offer shipping to the following regions, the final rates will be confirmed on the checkout page:

  • United States

    • Economy Shipping: 5–15 business days

    • Expedited Shipping: 2–5 business days

  • Mexico, India, Indonesia, Thailand, and Vietnam

    • International Standard Shipping: 7–21 business days (varies by country)

Shipping costs will be calculated at checkout based on your location and shipping method selected.

Tracking Information

Once your order is fulfilled, you will receive a confirmation email with a tracking number so you can follow your capybara items every step of the way.

Shipping Carriers

We partner with trusted carriers including USPS, UPS, FedEx, AliExpress and DHL to ensure reliable delivery across the globe.

Customs & Duties (for international orders)

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. Please check your local regulations before placing an order.

Lost or Delayed Packages

If your package is delayed or missing, please contact us at [your customer service email]. We’ll work with the carrier to investigate the issue and do our best to resolve it quickly.

Delivery Issues

Please ensure that your shipping address is accurate at the time of checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.